How can we help?

Below are useful links and videos on how to get the most out of your Navmii Tracker account and the answers to the most frequently asked questions.

Frequently asked questions

We hope these FAQs help, if you are still having difficulty with installation or any of the features in your account please request help below.
I have ordered my Navmii Tracker - how do I create my account?

Once you’ve placed your order, your Navmii account will be set up by our team. In a short time you will receive an email with your username and a default password. Please Follow the link to the Navmii tracker site and input the provided details. You will then be required to change the password to one you prefer.

Where is my OBD port? How to install?

OBD interfaces are standardised across the EU. The port can usually be located around the driver side footwell. Alternatively it can be found:

• Passenger footwell underneath the dashboard
• Inside or underneath the glove compartment
• Central console area
• The area between the steering wheel and centre console
• The area between the steering wheel and driver doorIf you are still having trouble to locate the port

Please refer to your vehicle’s manufacture manual and it will identify where it is located. If you do not have this to hand please contact support@navmiitracker.com and one of the team will be able to help you locate the port.

Once you have found your OBD be sure to keep you engine off and the key out of the ignition. Next please follow the instructions included with your Navmii tracker.

Why am I not receiving maintenance notifications?

After a maintenance notification is triggered you will need to reset it by registering it as an event. You can do this by doing the following:

• Login in to http:/tracking.navmiitracker.com and select monitoring
• Next to your tracker information select 'Register event' icon (represented as a flag)
• Open the drop down menu next to 'Available events' and select 'Maintenance work
• Confirm the Maintenance trigger you wish to reset by selecting it.
• Finally hit 'Save and continue' to finish registering the event

You will now receive notifications once the milage is met!

If you want further help please see our video on how to do this: https://youtu.be/a8XdYHj0Xp0

View all FAQs

Installation Video

Once you have received your login credentials and your device you are ready to install your Navmii Tracker.

Please follow the step by step guide or watch the video.
View all videos

Documentation

All the documents contain useful information on Navmii Tracker and how to utilise the software that suits you or your business in the most effective way.

For further support or training please reach out to us below.
Navmii Tracker Apps are available to download on the App Store and Google Play Store

Get in touch

We’re always eager to hear about your experience or if you need any support with Navmii Tracker. You can contact us anytime using the link below:
Request Help